Ecohost does not currently run nameservers for domains that were registered with 3rd party registrars, so if you have registered your domain with another registrar you will need to use the advanced DNS settings provided by your domain registrar.
Domain registrars vary in what advanced DNS settings are provided, but you can usually update your domain's A records and MX records.
Usually we suggest adding a minimum of two A records. For example, if your hosting is on a server with the IP address 126.96.36.199, you could add the following A records.
@ 188.8.131.52 (sometimes blank)
* 184.108.40.206 (wildcard)
@ : This is an @ symbol which represents the plain domain. For example 'mydomain.com'. With some registrars, this is just left blank, rather than adding an @ symbol.
* : This is a wildcard symbol which points anything.mydomain.com to the server. This allows you to set up subdomains such as www.mydomain.com or mail.mydomain.com.
To use email for your domain you need to set at least one MX record.
After setting a wildcard above, we usually set at least one MX record
mail.mydomain.com priority 10
This record needs to point to the same IP address: 220.127.116.11
My registrar has no advanced DNS settings.
If your domain registrar does not provide advanced DNS settings in the control panel you may need to move your domain to a registrar that does, such as our registrar's control panel at http://domains.ecohost.coop
We are planning to start running nameservers in the near future which will allow us to help customers who don't have access to advanced DNS settings.
Some ISPs (i.e. your broadband provider) block the standard port for outgoing SMTP email (port 25). This is an attempt to reduce spam originating from their networks.
For example BT require you to either use their own SMTP servers, or register the SMTP servers you wish to use.
If you are having problems with outgoing email, the first thing to do is double check your outgoing server details. To connect to Ecohost server for sending email, you should use the same credential as for your incoming server - ususally as follows:
If all this is correct, and your local email client still can't connect to the outgoing email server, you should contact your ISP to check if they block outgoing SMTP connections to servers other than their own.
You can of course simply use the outgoing email servers provided by your ISP, but your ISP will be able to advise you more fully on this.
If you host with us and wish to proudly display your wind-powered status you are more than welcome to add one of our banners to your site. If you contact us we can add it for you free of charge, alternatively if you are html-savvy and want to do it yourself the code is highlighted in green below:
Tiny Banner - 88px by 31px
<a href="http://ecohost.coop"><img src="http://ecohost.coop/sites/default/files/images/ecohost_88x31.jpg" alt="ecohost.coop wind powered hosting" /></a>
Small Banner - 120px by 60px
<a href="http://ecohost.coop"><img src="http://ecohost.coop/sites/all/files/images/ecohost_120x60.jpg" alt="ecohost.coop wind powered hosting" /></a>
Medium Banner - 120px by 90px
<a href="http://ecohost.coop"><img src="http://ecohost.coop/sites/all/files/images/ecohost_120x90.jpg" alt="ecohost.coop wind powered hosting" /></a>
Square Banner - 125px by 125px
<a href="http://ecohost.coop"><img src="http://ecohost.coop/sites/all/files/images/ecohost_125x125.jpg" alt="ecohost.coop wind powered hosting" /></a>
Wide Banner - 234px by 60px
<a href="http://ecohost.coop"><img src="http://ecohost.coop/sites/all/files/images/ecohost_234x60.jpg" alt="ecohost.coop wind powered hosting" /></a>
We recommend FireFox, which you can both read about and download here: Firefox
There are a million reasons to use it over its competitors, but the most important are that it is open source, it is free and it is far more standards compliant and feature-rich than IE.
It has enjoyed explosive growth and development - 40% of people surfing the net today are using it, compared to just 16% in 2005.
Once you have started using it, you'll start enjoying it. Then please spread the word!
If you are looking at an image online, within your web broswer, you can usually save the image to your computer.
For Internet Explorer:
Note: If you do not see a menu appear, or you see a warning message, when you right-click on an image then the webmaster may have disabled the right-clicking and saving of their images in this way.
Note: Unless otherwise stated it should be assumed that all images are copywrited by their creators (and are their creative and intellectual property) and are therefore not to be used without explicit consent.
To log in to your Plesk control panel:
Plesk login screen will open.
Your login name would be your domain name.
If you had previously specified the interface language and saved it in your interface preferences, leave the User default value selected.
EITHER: Log in to your Plesk control panel and use the "File Manager". This can be found in the "Tools" menu as "Manage Files on Domain".
To upload files, click on "Add New File".
OR: Using an ftp client, such as Filezilla, log on to your ftp server with the ftp details you've been given. These should include ftp host address, user name and password. Your html files are in a folder called <httpdocs>. This is where your website files should be stored.
NOTE: If you are using the ISPConfig control panel it is not possible to transfer files through the broswer. You must use an ftp client (see the second option above).
To switch on spam filtering for a mailbox login to your Plesk contol panel:
If you receive lots of spam messages with the current setting, to make filter more sensitive, try setting a lesser value in the The score required before a mail is considered spam box; for example, 6.
If you are missing your e-mails because your spam filter thinks they are junk, try reducing filter sensitivity by setting a higher value in the The score required before a mail is considered spam box.
Note: To further improve spam filter accuracy, you may want to train your spam filter on e-mail messages you receive (see the instructions on improving accuracy of spam detection in the following section).
You need to set you domain name's DNS records to point to our server. If we register the domain on your behalf, we will do this for you. If you registered the domain with another registrar, you will need to update the DNS records with that registrar.
You will be sent the IP address of your server in your welcome email.
If you are hosted on one of our UK based eco servers, you can access your webmail, at http://mail.[servername].ecohost.coop
You can log in with your email address and password.
After loggin in for the first time, please make sure to update your personal details including the 'Reply To' address, so that emails you send will have your email address attributed as the sender.
To edit these details, visit Options -> Personal Information once logged in.
Once you have set up your email addresses in the control panel, you will need know your username and password and incoming email server for the email account you wish to set up.